Terms and conditions of the transfer service

Know your rights and duties

The present terms and conditions regulate the reservation management of the passenger ground transportation service provided by Málaga Taxi Services.

Regulation

Malaga Taxi Services is able to modify these General Conditions by publishing said changes on his website.

Contracting procedure

By completing the reservation form, you will be hiring our established transport services.

After filling out the form, you are able to choose the payment form:

In any case, you will receive an e-mail with your booking details. All the process will be done in function of the selected language in the web (English or Spanish).

Cancelation 

You can cancel the service 24 hours before the indicated date without any extra cost. In the case you have paid the corresponding amounts for the transfer, it will be returned in full.

Modification

You will be able to change your personal information through the “private area”. In the case the changes modify the amount owed, the payment will be regularized at the point of the transfer; if it is in your favour, the difference will be returned; in the contrary case you can pay the difference to the driver.

Price

The indicated price is the final price for the service. It includes taxes. Any tip is not included and is voluntary.

Jurisdiction

This contract is subject to Spanish law and the parties submit to the courts of Malaga, waiving their own jurisdiction.

Privacy Policy

Committed to the security of your data

Malaga Taxi Services (herein after MTS) respects the privacy of its users and is committed to the protection of all personal information.

To access the services offered by MTS through its website, users must provide personal information as requested in the online booking process.

In compliance with the provisions of Spanish Law 15/1999 of the 13th of December on the Protection of Personal Data, MTS makes known that upon submission of a service request, user information will be stored and processed in files under the ownership of MTS in order to offer, provide and fulfil its services as well as send information and publicity regarding offers, promotions and any recommendations by MTS as well as customer survey and analysis forms. In order to personalize these services and adjust them to the interests and needs of the user, allowing us to communicate the best offers in the market, please advise us of any changes in the data provided.

MTS also makes it known that the user at any time may exercise his/her right to the access, rectification, cancellation or opposition to the use of their personal data stored in the files of MTS, established in Malaga, Luxespcar Transfer SL  B93587350 Franz Liszt, 1 128 29590 Málaga Andalucia (España).

. The user for his/her convenience may exercise the aforementioned rights by email to the address info@malagataxiservices.com

According to Article 11 of the Data Protection Act and considering the nature of the services provided by MTS through its website both nationally and internationally, the User consents for his/her personal data to be communicated to other collaborating companies or within the MTS group in order to successfully offer, provide and carry out contracted services, communicate important information and publicity, as well as send customer survey and statistic forms.

Should you contract a transfer service offered through our website, MTS may communicate your personal information to local Suppliers and Agencies (local transport operators, taxi services, airport authorities, customs, etc.) that will use your personal information for the sole and exclusive purpose of fulfilling the contracted service.

Finally, according to Article 34.e) of the Data Protection Act, the User consents to the transfusion of their personal information by MTS to the aforementioned parties and for the motives indicated in the Terms and Conditions, including to those parties in countries that do not offer a similar level of protection as that covered by the Data Protection Act. MTS ensures the confidential use of personal data entered by the User onto the website and that the server that will store and process such data has the necessary security measures to prevent unauthorized access by third parties.

When the User contracts a transfer service through the website, he/she must provide personal information such as name, email address, telephone number, mailing address, flight details and destination/accommodation details. Having finished the booking process and accepted the Terms and Conditions and Privacy Policy, the User will be transferred to the CES certified virtual payment platform belonging to the financial institution CaixaBank. MTS will, at no time, have access to your credit or debit card number, nor any other bank details.

Should the User take part in any contest or promotion, MTS will ask for his/her name, mailing address and email address in order to organize the contest or promotion and in order to inform the winner or winners.